Frequently Asked Questions
What are the delivery times?
Once the formal order is placed, delivery takes anywhere from 3 days to 1 month, depending on the chosen format.
What are the available payment methods?
Bank transfers.
What sections are included in the invitation?
All invitations include 5 sections: ceremony details, reception details, RSVP, dress code, and gift registry information.
Can I add extra sections to my invitation?
Sí, tendrá un costo adicional por cada sección adicional que deseen.
Can I make changes after receiving the final invitation?
Yes, for static and interactive invitations, text or information changes can be made for an additional fee; however, any major design modifications will be treated as a new order.
Additional languages
We offer professional translation of your digital invitation into a second language for an additional fee, carefully reviewed to preserve the tone and elegance of your original design. Your guests will receive an exclusive link in their preferred language, completely separate and without confusion: a Spanish version and an English version.
Can the invitations be personalized for each guest?
Yes, you can make every guest feel special: their name will appear directly on the invitation, and their link will be personalized. This way, when they open it, they will see their name, and you will know exactly who has RSVP’d and whether they will attend.
What happens if my event is canceled or if I need to cancel the service?
Since each project involves creative work from day one, all payments made are strictly non-refundable, regardless of any changes or cancellations by the client.
What if I want to print my invitation?
You absolutely can! We provide you with high-resolution files and the exact technical specifications so the print shop just has to press ‘print’.
What is the difference between a static and a printed invitation if both are PDFs?
Although both are delivered as PDFs, they are designed for completely different purposes. The static invitation is a high-resolution, long-format PDF optimized for flawless viewing on any digital device. The printed invitation, on the other hand, is also high-resolution but comes with different dimensions and a layout that is 100% print-ready.
Frequently Asked Questions
What are the delivery times?
Once the formal order is placed, delivery takes anywhere from 3 days to 1 month, depending on the chosen format.
What are the available payment methods?
Bank transfers.
What sections are included in the invitation?
All invitations include 5 sections: ceremony details, reception details, RSVP, dress code, and gift registry information.
Can I add extra sections to my invitation?
Yes, there will be an additional fee for each extra section you wish to add.
Can I make changes after receiving the final invitation?
Yes, for static and interactive invitations, text or information changes can be made for an additional fee; however, any major design modifications will be treated as a new order.
Additional languages
We offer professional translation of your digital invitation into a second language for an additional fee, carefully reviewed to preserve the tone and elegance of your original design. Your guests will receive an exclusive link in their preferred language, completely separate and without confusion: a Spanish version and an English version.
Can the invitations be personalized for each guest?
Yes, you can make every guest feel special: their name will appear directly on the invitation, and their link will be personalized. This way, when they open it, they will see their name, and you will know exactly who has RSVP’d and whether they will attend.
What happens if my event is canceled or if I need to cancel the service?
Since each project involves creative work from day one, all payments made are strictly non-refundable, regardless of any changes or cancellations by the client.
What if I want to print my invitation?
You absolutely can! We provide you with high-resolution files and the exact technical specifications so the print shop just has to press ‘print’.
What is the difference between a static and a printed invitation if both are PDFs?
Although both are delivered as PDFs, they are designed for completely different purposes. The static invitation is a high-resolution, long-format PDF optimized for flawless viewing on any digital device. The printed invitation, on the other hand, is also high-resolution but comes with different dimensions and a layout that is 100% print-ready.
FAQ
What are the delivery times?
Once the formal order is placed, delivery takes anywhere from 3 days to 1 month, depending on the chosen format.
What are the available payment methods?
Bank transfers.
What sections are included in the invitation?
All invitations include 5 sections: ceremony details, reception details, RSVP, dress code, and gift registry information.
Can I add extra sections to my invitation?
Sí, tendrá un costo adicional por cada sección adicional que deseen.
Can I make changes after receiving the final invitation?
Yes, for static and interactive invitations, text or information changes can be made for an additional fee; however, any major design modifications will be treated as a new order.
Additional languages
We offer professional translation of your digital invitation into a second language for an additional fee, carefully reviewed to preserve the tone and elegance of your original design. Your guests will receive an exclusive link in their preferred language, completely separate and without confusion: a Spanish version and an English version.
Can the invitations be personalized for each guest?
Yes, you can make every guest feel special: their name will appear directly on the invitation, and their link will be personalized. This way, when they open it, they will see their name, and you will know exactly who has RSVP’d and whether they will attend.
What happens if my event is canceled or if I need to cancel the service?
Since each project involves creative work from day one, all payments made are strictly non-refundable, regardless of any changes or cancellations by the client.
What if I want to print my invitation?
You absolutely can! We provide you with high-resolution files and the exact technical specifications so the print shop just has to press ‘print’.
What is the difference between a static and a printed invitation if both are PDFs?
Although both are delivered as PDFs, they are designed for completely different purposes. The static invitation is a high-resolution, long-format PDF optimized for flawless viewing on any digital device. The printed invitation, on the other hand, is also high-resolution but comes with different dimensions and a layout that is 100% print-ready.